Content Creator - Review Responder

Job ID 2026-1286

Operations United States

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Description

Contract Review Response Writer (Remote)
About the Company: We provide a specialized service for apartment community operators by crafting thoughtful, professional responses to resident reviews posted on major multifamily platforms such as ApartmentRatings, Apartments.com, Google, Yelp, and Facebook. Our team guarantees a 24-business-hour turnaround time and offers clients flexibility in how involved they want to be in the response process.
 
While many competitors rely solely on AI-generated replies, our clients value authentic, human-written responses that feel genuine to residents. Because demand for this human approach continues to grow, we’re looking to add another writer to our team. 
 
About the Role: This is a remote contractor role paying $20/hour, and initial expectations will be availability of 10-20 hours/week, possibly growing to 30 hours over time. We’ll train you on the nuances of responding to apartment community reviews and how to handle different types of feedback—from positive praise to difficult complaints. The ideal candidate is a strong writer who can maintain a professional, empathetic tone and is consistently available to meet our 24-hour turnaround deadlines.
 
This role works well as a flexible side gig that can be done remotely from anywhere, as long as deadlines are reliably met.
 
Key Requirements:
  • Strong writing and communication skills
  • Ability to write professional, empathetic responses to customer feedback
  • Reliability and consistent availability to meet deadlines
  • Willingness to learn the multifamily review space (training provided)
  • If you’re a dependable writer looking for flexible, remote work, we’d love to hear from you.

About Internet Brands: At Internet Brands, we carefully consider a wide range of factors when determining compensation, including your background and experience. These considerations can cause your compensation to vary. We expect the compensation for this role to depend on your skills, qualifications, and experience. We encourage all interested candidates to apply.
 
In addition to our awesome culture, we offer a comprehensive benefits package designed to support the health and well-being of you and your family. Our benefits include health insurance options such as medical, dental, and vision coverage, flexible spending accounts (FSA) for medical and dependent care, short-term and long-term disability insurance, and life and AD&D insurance. We also provide a 401(k) retirement savings plan with a company match, paid time off (PTO), paid holidays, commuter benefits as well as access to our Employee Assistance Program (EAP) and well-being coaching services. In addition, employees can take advantage of voluntary benefits such as home, auto and pet insurance, and discounted legal and financial services. For more details, feel free to inquire during the interview process.
 
Internet Brands®, headquartered in El Segundo, Calif, is a fully integrated online media and software services company focused on four high-value vertical categories: Health, Automotive, Legal, and Home/Travel. The company's properties and platforms include the WebMD, Medscape, and Henry Schein ONE networks, which are the global leaders in their markets; Nolo, Avvo, and Martindale, which form the largest consumer information provider in the legal market; and CarsDirect, Fodor's Travel, and many others which are leaders in their key vertical markets. Internet Brands' award-winning consumer websites lead their categories and serve more than 250 million monthly visitors, while a full range of web presence offerings has established deep, long-term relationships with SMB and enterprise clients. The company's powerful, proprietary operating platform provides the flexibility and scalability to fuel the company's continued growth. Internet Brands is a portfolio company of KKR and Warburg Pincus.
 
Internet Brands is an equal opportunity employer, and we welcome applicants from all backgrounds. We comply with all applicable laws and regulations, including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance (FCIHO).
 
Notice to California residents: you can find information about our privacy practices, on: https://www.internetbrands.com/work-with-us/cpra

 

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